Your CCTV cameras need regular servicing to be sure they will record top quality images when needed. Who hasn’t seen the dirty old camera cases with spiders webs covering the lens? We believe that prevention is better than the cure. We also understand that you take your security seriously. All our installations come with a 12 month warranty. As an SSAIB accredited CCTV systems maintainer and installer you can trust us to keep your cameras working at their peak. Beyond that we offer fire & security takeover and service packages to ensure that even legacy CCTV system are working as they should be.

The Benefits of Falcon Fire and Security home CCTV Maintenance

We don’t just offer your standard support program. We are dedicated to providing our customers with next level service that ensures you experience real peace of mind. From our base in High Wycombe, Bucks, we keep thousands of local CCTV systems operating as they should be.





What happens during your home CCTV maintenance appointment

  • We clean all camera lenses.
  • Our engineers check the playback on all cameras; we are checking their effectiveness day and night.
  • We test all power supplies, monitors and back up equipment to ensure longevity and reliability.
  • Your remote connection and your smart device APPs are verified to make sure you can access your system where and whenever you need to.
  • Hard drive and record duration are verified

We also offer a remote system health monitoring service. For a small additional fee your system is continously checked to ensure that the CCTV system is fully functional; that no cameras are obscured - images are bench marked against a day / night image; all hard drives are working and recordings are accessible. This guarantees any problems can be identified and fixed immediately.



Why our customers love us


Pernille Hughes
Pernille Hughes
2023-09-28
Polite and Professional service. On time and tidy.
David Miller
David Miller
2023-09-19
Excellent service carried out by a great team who knew what they were doing!! You'd be hard pressed to find better!!
Simon D
Simon D
2023-08-25
I have always found Falcon to be easy to deal with, fair on price and very responsive. Very happy with their service.
Douglas Fraser
Douglas Fraser
2023-06-12
I called our Falcon to deal with a fault in a system that they had supplied some years ago. As always, the engineer was courteous, constructive and helpful in ensuring that I had access to the latest software.
Andy Mayes
Andy Mayes
2023-05-12
Excellent service and professional engineers. Office phone answered promptly and very happy to discuss amend quotes. Would definitely recommend.
David McGill
David McGill
2023-04-25
Paul, the engineer that did the service was very efficient and polite - could not be bettered.
Paul Newland
Paul Newland
2023-04-20
Very professional and helpful local security company. They've done the install and maintenance of our security system for many years and I've always found them professional, easy to deal with and very helpful. I've had occasion to call them during and after hours to report an issue with our system and I've always been able to get through to someone on call who can talk me through a reset or likewise got in touch with the office for instructions. So it's saved me a lot of money not having to get a technician out when they can talk me through an issue. As a retained client I also get a saving on planned and unplanned maintenance. So overall very pleased with the services they offer and will stay with them for any future upgrades
Dorian Leroy
Dorian Leroy
2023-04-06
Annual alarm maintenance carried out promptly and efficiently. Jordan also advised me to upload the latest ControlPlus 2 app on my phone and talked me through the process. Happy with the courteous service as always.


What Falcon Fire and Security Can Do for You




Areas We Cover



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