Connecting your fire alarm system to an alarm receiving centre (ARC) means it is continuously monitored so that your premises, stock, equipment and IT are protected 24 hours a day, 365 days a year. Once the monitored fire alarm system is activated a signal is sent to the ARC they contact the premises, keyholders and / or the emergency services. This can be delayed during office hours if you wish. All Falcon’s monitored fire alarms are connected to an NSI Gold and Bafe accredited receiving centre. This means you know all calls comply with the requirements of BS5839:1.

We are an independent maintainer of fire alarm systems. So we are free to recommend the right and appropriate equipment for your premises including CSL, BTRedcare or any other signalling product that suits your site specific needs. We work with the leading open protocol fire alarm manufacturers, including wired and wireless fire alarms. This extends to alarm signalling products.





Going the Extra Mile

We know that our work does not end with our installation and guarantee all new fire and life safety systems. All new equipment comes with a minimum 1 year guarantee, and where maintenance agreements are in place from installation this is extended to 3 years.

At Falcon we also know prevention is better than cure; this means we have a service and maintenance plan for any of the systems we install. We will be pleased to survey your existing equipment to see if we can takeover the maintenance if needed. The team also offer a full range of commercial security systems so that we are your trusted one stop shop for all your fire and security needs.



Why our customers love us


Pernille Hughes
Pernille Hughes
2023-09-28
Polite and Professional service. On time and tidy.
David Miller
David Miller
2023-09-19
Excellent service carried out by a great team who knew what they were doing!! You'd be hard pressed to find better!!
Simon D
Simon D
2023-08-25
I have always found Falcon to be easy to deal with, fair on price and very responsive. Very happy with their service.
Douglas Fraser
Douglas Fraser
2023-06-12
I called our Falcon to deal with a fault in a system that they had supplied some years ago. As always, the engineer was courteous, constructive and helpful in ensuring that I had access to the latest software.
Andy Mayes
Andy Mayes
2023-05-12
Excellent service and professional engineers. Office phone answered promptly and very happy to discuss amend quotes. Would definitely recommend.
David McGill
David McGill
2023-04-25
Paul, the engineer that did the service was very efficient and polite - could not be bettered.
Paul Newland
Paul Newland
2023-04-20
Very professional and helpful local security company. They've done the install and maintenance of our security system for many years and I've always found them professional, easy to deal with and very helpful. I've had occasion to call them during and after hours to report an issue with our system and I've always been able to get through to someone on call who can talk me through a reset or likewise got in touch with the office for instructions. So it's saved me a lot of money not having to get a technician out when they can talk me through an issue. As a retained client I also get a saving on planned and unplanned maintenance. So overall very pleased with the services they offer and will stay with them for any future upgrades
Dorian Leroy
Dorian Leroy
2023-04-06
Annual alarm maintenance carried out promptly and efficiently. Jordan also advised me to upload the latest ControlPlus 2 app on my phone and talked me through the process. Happy with the courteous service as always.


What Falcon Fire and Security Can Do for You




Areas We Cover



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