Falcon Fire and Security is an established, highly-accredited provider of fire and security systems across the Thames Valley. We are looking for an experienced, detail-oriented Systems Engineer to join our team. This role is ideal if you who measures success by the quality of your work and if you value a company that puts work-life balance and integrity at its core. If you are tired of being pressured for quantity and instead want to focus on excellence, this is the role for you.

The Falcon Commitment

Our reputation is built on trust and superior service, driven by the following principles:

• Excellence Over Quantity: We ensure our engineers have the time required to complete every installation, maintenance, or service call to the highest possible standard, leading to superior system reliability and customer trust.

• Prioritised Work-Life Balance: We actively manage workloads and schedules to ensure our team members can maintain a healthy personal life. Your time is respected.

• Integrity and Clear Communications: We operate with complete honesty and transparency, both with our customers and internally with our colleagues.

• Customer & Colleague Delight: We are committed to taking every possible opportunity to delight our customers and to assist our colleagues, fostering a supportive, service-driven environment.

The Role: Key Responsibilities

The Systems Engineer will be responsible for the full lifecycle of fire and security solutions in both commercial, and domestic settings. Whilst the role is primarily focused on security systems you will be working on the installation, commissioning, maintenance, and servicing of:

• Intruder Alarm Systems

• CCTV and Access Control Systems

• Commercial Fire Alarm Systems (Conventional and Addressable)

Day-to-day duties will include:

1. Executing high-quality installations and commissioning across all system types to SSAIB/BAFE standards.

2. Ensuring all work is accurately documented and signed off, reflecting our commitment to clear communications.

3. Providing professional, knowledgeable, and friendly customer interaction, acting as a key ambassador for the Falcon brand.

4. Conducting planned preventative maintenance (PPM) and reactive service calls as needed, troubleshooting complex faults efficiently.

5. Proactively engaging in training and professional development to stay current with industry technologies and compliance.

The Ideal Candidate

We are looking for an engineer who is not just technically capable but is also a cultural fit for our values-driven team. Building trust amongst your colleagues in your focus and dedication to high quality work is just as important as any single aspect of your engineering ability.

• A commitment to quality: You take immense pride in your workmanship and strive for perfection on every job.

• Excellent communicator: You can clearly explain technical details to non-technical clients and communicate effectively with the office and fellow engineers.

• Self-motivated and professional: You manage your time effectively and represent the company with the highest level of integrity.

• Proactive Learner: You have a genuine desire to continually expand your technical knowledge.

Essential Experience:

• A minimum of 3 years of field experience in the Fire and Security industry.

• Demonstrable technical proficiency across Intruder Alarms, IP CCTV, Access Control. Not essential but certainly an advantage if you are alsoproficient in Fire Alarm Systems.

• Strong understanding of relevant industry regulations (BS standards, BAFE/SSAIB codes of practice).

The Package

We invest significantly in our team members to ensure they feel valued and equipped for success.

• Compensation: A basic salary in excess of £40,000 - up to £48,000, dependent on experience.

• Annual Leave:  23 days annual holiday rising to 28, plus birthdays, and all Bank Holidays.

• Professional Development: Approximately one week's worth of dedicated training (product, system type, manufacturer courses) and professional development each year.

• Tools for Success: Company vehicle, quality equipment, mobile device, and laptop (if applicable) - plus space and time to do your best work.

• Supportive Environment: A company structure and culture that actively supports your work-life balance.

To Apply: Please submit your CV and a brief cover letter detailing your experience and why our company values resonate with you to jobs@falcsec.com